Western Union tracking with MTCN in 5 steps

Selecting trustful services for transferring money is crucial. You need to find a reliable and efficient service. Western Union has been a convenient and secure service in the industry for a long time. It is available in over 200 countries and territories and offers multiple channels for initiating money transfers. How to track a Western Union money order?

What Is MTCN?

The Money Transfer Control Number (MTCN) is a reference code linked to your money transfer on platforms such as Western Union, MoneyGram, and similar international money transfer providers. This number is crucial for both the sender and the recipient. Here’s a guide on how MTCN works:

  • Initiating the transfer: You get MTCN when you fill out the necessary form and provide the amount of money you wish to transfer along with the recipient’s details.
  • Sharing MTCN with the recipient: After getting MTNC, you should share it. This number is necessary for the recipient to claim the transferred funds. To prevent fraud, MTNC should be kept confidential.
  • Claiming the funds: The recipient could visit a Western Union office and provide MTCN with valid identification to get the payment. The service provider verifies the information and releases the funds to the recipient.
  • Tracking the transfer: The Western Union tracking is available for both the sender and recipient. You can do this through online platforms by services like Western Union. The platform allows tracking the transaction status, including whether the funds have been sent, received, or are ready for pickup.

How Does Western Union Operate?

Initiation of Transaction
  • Initiation: You can send money to a recipient in Western Union offices or on an online platform.
  • Fill out the form: It is evident that the sender fills out a transaction form, which includes personal details and the designated recipient’s information.
  • Payment Submission: You pay the transfer amount and any applicable fees. If you do this in the office, payment methods, including cash, credit/debit cards, or bank transfers, may vary.
Processing and Transfer
  • Issuance of MTCN: Western Union issues a Money Transfer Control Number (MTCN) to the sender. It will be your Western Union tracking number.
  • Notification: Western Union notifies the recipient about the transfer and provides detailed instructions on how to get the transfer.
  • Availability: The time of transferring money will depend on the recipient’s location and the chosen payout method.
Claiming the Funds
  • MTCN presentation: If you want to receive money transfers, you should present the MTCN and valid identification.
  • Verification: The agent verifies the recipient’s identity and matches the provided MTCN with the transaction records. Upon successful checking, the agent releases the funds to the recipient.
Additional Features and Services
  • Online Transfers: Almost every service has its virtual platform and mobile application. Western Union isn’t an exception. It allows users to initiate transfers digitally and track transactions in real-time.
  • Currency Exchange: Western Union allows users to convert currencies competitively, so you shouldn’t worry about money exchange.
  • Bill Payments: Some Western Union agent locations offer bill payment services.

Step-by-step Guide on How to Track a Western Union Money Order

Western Union track transfers could be done in an agent location, online, or by phone. We have prepared a step-by-step guide on how to track a money order.

Step 1: Locate Your MTCN

MTNC is a key to Western Union tracking operations. It is a 10-digit number assigned to every money transfer sent through Western Union. The moment you initiate a Western Union transfer, you get MTCN. This number allows you to track a Western Union operation. Be careful. Don’t give this number to any strangers. There are a lot of criminals who could introduce themselves as family or friends of your recipient. You should provide MTCN only to the recipient.

Step 2: Visit the Western Union Website

Western Union cares about its clients so you can find a Western Union tracker on its website. Visit the official Western Union website and navigate to the “Track Transfer” section. You’ll be asked to enter your MTCN and other required information to initiate the tracking process.

Step 3: Enter Your MTCN and Personal Details

On the page “Track Transfer,” you should enter your MTCN into the field to track Western Union money orders. Moreover, the website may ask you to provide other details such as your name, the sender’s name, the destination country, and the amount sent. A Western Union tracker can only locate your transaction if you provide all information accurately.

Step 4: Track Your Transfer

After entering the necessary information, it’s time to click the “Track Transfer” button to initiate the Western Union money order tracking process. The Western Union tracking system will get the relevant information associated with the MTCN and display the current status of the transfer. This may include details such as whether the funds have been sent, picked up, or are still in transit. Depending on the destination country and the specific circumstances of the transfer, the time it takes for the funds to be available for pickup may vary.

Step 5: Monitoring the Transfer

Once you’ve tracked your transfer, you can monitor the transfer’s progress. A Western Union money order tracking provides regular status updates, allowing senders and recipients to know about any changes or developments regarding the transaction. Additionally, you will receive notifications via email or SMS to ensure timely updates according to your Western Union tracking number. Upon successful delivery of the order, you’ll receive confirmation, providing peace of mind that your money has reached its intended recipient.

How Long Does a Western Union Operation Take?

When you estimate the timeframe for funds to reach their destination, several factors influence the duration of Western Union transfers:

  • Transfer method: Western Union lets send money by multiple methods, such as cash pickups, bank account deposits, and mobile wallet transfers. The transfer method can significantly impact the time it takes for the funds to be available to the recipient.
  • Destination country: Transfers to certain countries may take longer due to factors such as the availability of Western Union agent locations or the efficiency of local banking systems.
  • Payment method: Payment method affects processing time. While cash transfers are often available for pick up immediately, bank account deposits and mobile wallet transfers may take longer to process due to additional verification and processing requirements.
  • Transaction Timing: You ought to understand that the time of day and day of the week can impact processing time. It is better to choose business hours and weekdays to make transfers because banks may be closed during the holidays and weekends meanwhile, their systems work at reduced capacity.

How Is It Possible to Track Western Union Without an MTCN Number?

Although the safest and most comfortable method to track Western Union money orders is to use MTNC, there are alternative methods to trace Western Union transactions:

  • Sender and receiver information: When you initiate a transaction, you provide information such as the sender’s name, receiver’s name, and the amount sent. You can use Western Union tracking by name. You provide this information to Western Union’s customer service representatives, who will give you the transaction status.
  • Receipts and Confirmation Emails: Receipts and confirmation emails have all the information about the money you sent. It is possible to find your MTCN number here. If the MTCN is unavailable, these documents can still provide valuable information. Contacting Western Union’s customer support and giving transaction-related details from the receipt or confirmation email might enable them to check the transaction.
  • Western Union Customer Service: Customer service can help you make Western Union tracking by name. You provide them with government-issued IDs, passport numbers, and transaction-related information. Receiving these details, they can provide information on how to track a Western Union money order.
  • Identifying Information: A Western Union track transfer may locate the transaction based on this information in cases where both the sender and receiver have valid identification documents. This information allows the service to help you track Western Union transfers.


You can trust your money to Western Union because it is a secure and convenient service. The service provides users with the tools they need to monitor the progress of their transfers and stay informed every step of the way. We hope our article answered a question about how to track a money order. Western Union tracking has never been easier. We wish you save money operations.